Here's how it works:
After you’ve registered your property, we'll review your information to make sure we have everything we need. Then you’ll receive an email with login details for your Extranet. This is where you’ll go to update your availability and prices. After that, you’ll receive instructions on how to set your property live on Travelmenu.ge!
Note: If you signed up but haven’t heard from us yet, don’t worry — we’re still reviewing your information and will be in touch soon.
Once you’ve registered with us, you can update your details at any time. For example, if you add a new facility or if you want to tell us more about the area – you can add this information whenever you want to.
When you sign up, we ask you to upload photos of your space. This is because we know our guests love browsing through photos when looking for a place to stay. We recommend that you upload photos that showcase both the inside and the outside of your property. They don’t need to be professional photos – photos with a smartphone will still give your guests a good impression of the space.
Once you’re all signed up and we’ve reviewed your information, we’ll send you an email with next steps for getting your property live on Travelmenu.ge.
You don’t need to confirm any of your bookings. When a customer books a stay at your property, it is instantly confirmed online. This gives you the convenience of not having to check every request from every potential guest.
Two things may happen when a guest cancels a reservation. If a guest cancels and your property has a free cancellation policy, the guest pays nothing and you don’t pay commission. If a guest cancels and your property doesn’t have a free cancellation policy, the guest pays a fee, and you pay commission on the amount that the guest pays you.
Guests will pay you for their bookings when they arrive at your property. We are working on providing more options for accepting payments from guests, so there may be additional choices available by the time you sign up.
No-show? No problem. You won't pay commission for guests who don't show up – unless you've set up a "no-show charge" for your guests.
Property owners can request damage deposits from guests. Deposits help cover any potential damage caused by a guest, offering some reassurance that your property will be treated respectfully. If anything goes wrong, it can be reported to our team through our misconduct reporting feature.